Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather details you share willingly. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us deliver a tailored service that aligns with your business needs.

Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients discover our services.

How We Use Your Information

We utilize your personal information primarily to fulfill flower orders and deliver excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to enhance our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better support the business community in United States.

Information Sharing and Disclosure

OrbitHarborSpruce respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Protection Measures

We regard the security of your personal data as a priority and deploy suitable technical and organizational measures to safeguard it. This includes secure storage, encrypted communications, and restricted access to personal data within our organization.

Although we employ robust security measures, no method of online transmission is completely secure. We continually enhance our security practices to counter evolving threats.

Your Privacy Rights

You hold important rights concerning your personal data. Depending on applicable laws, you may be entitled to access, update, erase, or limit how your data is used.

To exercise these rights, please contact us using the details at the end of this policy. We will respond within a reasonable period as required by law.

Data Retention

We keep personal data only as long as needed to provide our services and meet legal obligations. Retention durations vary by data type and the purpose for which it was collected.

Cookies and Website Tracking

We use cookies and similar technologies to enhance your browsing experience and to learn how visitors interact with our site. Cookies help us remember your preferences and assess site performance.

You can manage cookie preferences through your browser settings. However, turning off certain cookies may affect site functionality. For full details about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our site may include links to external websites or services. This privacy policy covers only OrbitHarborSpruce and this site. We are not responsible for the privacy practices of third-party sites.

We encourage you to review the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will update the "Last Updated" timestamp at the top of this policy.

We encourage you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please contact us.